
Customer Testimonials
Discover what our customers have to say about using our award-winning German pension refund service.
Exceeding Your Expectations
We appreciate all the feedback we receive about our service. Our customers consistently tell us that applying for a refund through our streamlined process is simple and straightforward.
We’re proud to have over 650 genuine five-star Google reviews in counting. And although we don’t do it for the awards, in 2024 and in 2025, we won ProvenExpert.com’s Client Choice, and Top Service Provider awards.
Our customer stories reflect our commitment to making the refund process smooth and efficient, giving you peace of mind every step of the way. We invite you to read our customer reviews below:
Mark Zaragosa
Smooth and straight forward






MAR/19/2025
Well explained and documented, really satisfied
Really satisfied with the whole process and support Germany Pension Refund provided. The process was smooth and Julia Kim was always informing of the current state of the process. Everything was always well explained and documented. The process itself did not take that long.
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MAR/17/2025
Quick, reliable
Quick and reliable service. Highly recommended!
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MAR/13/2025
Smooth and straight forward
One of the top services I received so far , Smooth and straight forward way of working. Got my refund even before 2 months. Highly recommended
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MAR/10/2025
Completely impressed
I was completely impressed with their professionalism and customer service, I got my refund few weeks after they submitted all the documents that they needed.. I have a Great experience and i will highly recommend this business.. Legit 101%
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MAR/06/2025
Easy, hassle-free
I was initially skeptical about scams, but Christian Kliem clarified everything by answering all my questions.
Great service, great experience! The process is incredibly easy—you only need to submit a few documents, and GERMANY PENSION REFUND takes care of the rest.
I highly recommend GERMANY PENSION REFUND to anyone looking for a smooth and hassle-free experience.
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MAR/04/2025
Straightforward, smooth
Johannes was really helpful! The process was straightforward, and everything was executed smoothly. Highly recommended
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FEB/28/2025
Extremely fast process!
Super smooth and extremely fast process! I worked with Christian who was very responsive and quick to answer any questions. It was a pleasure! I would 100% work with them again.
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FEB/22/2025
Highly recommend their excellent service
Using the service of Germany Pension Refund was a smooth, stress free experience. Johannes and the team are highly professional yet kind and understanding to explain the process and support you with extra care and patience at every step. I could not imagine having to face the challenges of getting my pension sorted out without their support and knowledge. I Highly recommend their excellent service.
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FEB/18/2025
Smooth, hassle-free, transparent
I recently used Germany Pension Refund for their pension refund assistance service, and I am so impressed with how smooth and hassle-free the process was. Special thanks to Sir Johannes, from the moment I submitted my documents, he was quick to respond and guide me through every step of the refund process. I really appreciated how transparent and efficient everything was. If you're ever in need of help with your pension refunds, I highly recommend GERMANY PENSION REFUND — they truly make it easy. Great service, great experience!" KUDOS SIR JOHANNES! All the best to you and your team.
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FEB/13/2025
Very happy, strongly recommend!
I strongly recommend the company services! The whole process for getting my pension refunded could not be better conduced. Julia Kim (Client Success Manager) was very clear, communicative and made the whole beaurocracy seems simple (and trust me, I know how Germany can be very beauroucratic). I'm very happy with the service provided by the team and even happier that I got my money back earlier than it was planned.
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FEB/09/2025
Excellent customer service
Excellent customer service. Everything went according to the plan.
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FEB/06/2025
Great, fully recommended!
Working with Christian from GPR was great. From the beginning, he explained the whole process to me and kept updating me along the way until the money was returned. Fully recommended!
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JAN/25/2025
Quick and easy
They helped me with the pension refund and it was a quick and easy process.
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JAN/21/2025
Completed within 2 months
It was a good experience working with Christian Kliem from German Pension Refund for my pension refund process. The whole process was completed within two months.
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JAN/15/2025
Patiently guided me
Christian who assisted me with my pension refund was really helpful and patiently guided me in getting all the papers needed for me to get it refunded
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JAN/14/2025
Hassle free, quick, refund within a month
Thank you for providing hassle free service. It was very quick and I was able to get the refund within a month. I was initially skeptical about the genuineness of the service. But, later on I must say it turned out to be a good decision to delegate it to you guys. Thanks again for helping me through out this process.
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JAN/01/2025
Refund obtained in the quickest time possible
The service provided by Johannes was extremely professional with updates provided on the process status on a regular basis. The paperwork required for the pension refund process was exact and the processing of the same was done professionally and the refund was obtained in the quickest time administratively possible. I strongly endorse this organization especially Johannes for getting me the refund.
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MAR/18/2025
Organized, timely, accurate
I really recommend this service.
They helped to get my pension refund in an organized and timely way. Communication was very accurate and friendly.
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MAR/16/2025
Great service, 10/10
Great company! Answered all my questions & provided great service. 10/10.
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MAR/12/2025
Hassle-free, definitely recommend
Johannes and the Team helped me throughout the process. Hassle-free and i would definitely recommend it to everyone. It’s so easy, just sit back, relax, and wait for your Refund! Thank you Germany Pension Refund!
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MAR/07/2025
Beyond smooth, took 2 months
I spent about 3 years working in Germany and while there were a lot of things I loved, the paperwork to get things done was not one of them. A couple years after I left the country, I reached out to Germany Pension Refund for assistance in getting my pension fund contributions back.
I won't lie, I was a bit skeptical when trying to find an agency to help, but Christian was great to work with and the process was beyond smooth. From start to finish, it took about two months and was soooo worth the cost. Could I have done it all myself? Technically, sure. But the number of forms to fill out, then dealing with the German government workers if there were questions, problems, etc.... not something I had any urge to do again.
I can't thank Christian and the Germany Pension Refund company enough - this was all smooth as silk. Thank you!!!!
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MAR/05/2025
Clear steps, regular updates
Johannes assisted me in getting my pension refund without the need for a single call. The process was straightforward, with clear steps and regular updates. I received my refund within two months, directly in my Indian account. I highly recommend this service.
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MAR/03/2025
Took the time to explain, swift responses
Very swift responses and professional service. I would highly recommend their services. Johannes took the time to explain things to me that I did not understand too, appreciate that!
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FEB/24/2025
Strongly recommend
I strongly recommend the German Pension Refund.
Christian, I sincerely appreciate your help during the entire process. My transaction went smoothly, and I got my pension back in less than a month. I sincerely appreciate all of your hard work.
All the best!
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FEB/22/2025
Seamless and smooth
Johannes and his Team made the process seamless and smooth. I will definitely recommend them to anyone needing this service.
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FEB/17/2025
Extremely efficient, prompt
The service provided is not only extremely efficient but also prompt. All questions were handled quickly and effectively.
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FEB/13/2025
Charges are way less than other service providers
I must say a big thank you to the team from Germany Pension Refund. You are very professional and dealt with the pension refund without any issues. Your charges are way less comparing to the other service providers which is so beneficial for a lot of customers.
Timely updates and clear communication helped to gain confidence. Your commitment to customer service is commendable. I want to call out Julia for her support in ensuring the refund is done very smoothly. Keep up the great service you are providing. Thank you once again.
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FEB/08/2025
Efficient
Very efficient . Highly recommended the organisation. Thanks Christian for your help!
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FEB/01/2025
Excellent communication, fast service
Highly recommend. Excellent communication and fast service. Sorted my pension transfer in a few months after I had struggled for several years to organize myself
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JAN/25/2025
Smooth, fast, transparent, highly satisfied!
Very smooth, fast, and transparent process. Johannes was highly communicative and answered all our queries patiently. We received our refund even earlier than we expected. Highly satisfied with the service!
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JAN/19/2025
Fast, timely, save time and energy
He was kind and fast reply on all my mails. It was really great that he keeps updates current states in timely manner and provide actual benefit to save lots of time and energy.
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JAN/15/2025
Worth every penny
Not to be dramatic, but this agency saved my life. I lived in Germany for just under 3 years, so I was eligible for my pension return. They were able to get me my refund in less than 2 months (the average time is closer to 6 months). Despite my years in Germany, I didn't stand a chance to navigate the bureaucracy, and it was worth every penny. On top of that, they were incredibly compassionate, professional, and friendly. Danke VERY much!!
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JAN/11/2025
Answered all my questions
I went through the process with Christian he was very nice and professional. He answered all my questions and kept me informed throughout the process. The processed took about 5 months. I was so happy to receive my refund
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JAN/01/2025
Clear information throughout
Thank you so much Christian. You guys are doing a great job. Very helpful and clear information throughout the whole
Process. Highly Recommended👍
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MAR/17/2025
I cannot recommend highly enough
Getting your pension refund is basically the final boss of German bureaucracy (which, for the record, I appreciate in many other facets). I worked in Germany for three years and took German classes, but even after that the prospect of dealing with a multi-step exchange of forms and documents via mail, and requiring an address in Germany no less, was beyond what I was willing or able to deal with.
Thankfully, I didn't have to. I found Germany Pension Refund on an old reliable resource, allaboutberlin.com; that start was all I needed. I reached out via the Germany Pension Refund website and received a response shortly after.
The GPR team graciously answered all of my questions about security, privacy, translation, and the legal steps required to get my refund even before we signed a contract. I worked with Christian specifically, who I cannot recommend highly enough.
I have a few friends who are also interested in recovering their German pension contributions, and will be referring them to Germany Pension Refund without question.
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MAR/15/2025
Timely check-ins, clear communication
I had an excellent experience with Germany Pension Refund working with Christian. He made the entire pension refund process seamless while I was away from Germany. Christian provided timely check-ins, clear communication, and ensured everything was handled efficiently. The refund was processed and delivered on time, making the whole experience stress-free. I highly recommend their services to anyone looking for professional and reliable pension refund assistance.
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MAR/11/2025
Quick and easy
Really enjoyed working with Johannes. The process was quick and easy, got my pension refund in my US bank account within 2 months.
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MAR/06/2025
Great experience
Great experience, all the process went very smooth, Mr. Johannes is very polite and extremely helpful.
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MAR/04/2025
Very positive experience
It has been a very positive experience dealing with Anna Kliem. I appreciated the regular updates on the progression of my application for a German pension refund. I personally would not have had the patience to deal with the German bureaucracy.
Thank you Anna!!!
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MAR/03/2025
Very effective service
Top service. Easy, fast and professional. Kudos to Christian Kliem for a very effective service.
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FEB/24/2025
Effective and transparent, refund in 2 months
I recommend Germany Pension Refund service, their work and communication with me was effective and transparent. I've sent all documents by email and I got my refund in 2 months, much earlier than I expected.
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FEB/20/2025
Legitimate, cleared all my doubts patiently
at first i was skeptical about scams …. But the company is legitimate and they have helped me get the refund in a professional way. Christian was walking me through the procedure step by step and cleared all my doubts patiently !! Im glad i paid their services !
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FEB/13/2025
Exceptional, went above and beyond
Just received my pension refund, and I couldn't be more impressed with their exceptional service! Julia went above and beyond, guiding me through every step of the process and keeping me informed along the way. The transparency and efficiency they provide are truly commendable. I’m incredibly satisfied and highly recommend their services!
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FEB/07/2025
Refund in less than 4 weeks
Absolutely the best. I got my pension refund in less than 4 weeks. They pretty much took care of everything.
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JAN/28/2025
Seamless and transparent
I am really impressed with the level of service I received from Germany Pension Refund.
It has been a wonderful experience working with Christian. He was really excellent in handling my case with utmost care and responsibility.
The process was seamless and transparent. I was informed about each and every step during the entire processing which is quite informative for me and feel confident about the work done.
I am happy to have received my refund within 3 months of the processing which is very quick and effortless.
I would definitely recommend this company to all. You won’t find this kind of service which is safe and convenient anywhere else.
Best of luck and Thank you!
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JAN/22/2025
Extremely satisfied, remarkably quick
I am extremely satisfied with the service provided by Germany Pension Refund. The entire process was very smooth, and everything was completed remarkably quickly. Thank you, Germany Pension Refund! I highly recommend this service.
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JAN/16/2025
Glad to work with them
I am glad to work with them. This firm helped me to get my money.
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JAN/14/2025
Proactive, reliable, fantastic!
I had an excellent experience with German Pension Refund! The entire process was smooth and hassle-free. I received my refund within just 1.5 months, which was faster than I expected.
A special thanks to Johannes Kühn for his proactive and professional assistance throughout the process. He kept me updated at every step and ensured everything was handled efficiently.
I highly recommend German Pension Refund to anyone looking for a reliable and effective service. They are doing a fantastic job!
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JAN/07/2025
Simple without any issues
Great service and customer support (in English). I had a great experience with this company and recommend it for everyone. My Pension refund process was very simple without any issues and in the informed timeframe.
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