Partnering Law Firm
Data Request & Deletion (GDPR Rights)
Last updated: October 2025
Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to access, correct, delete, restrict, or transfer your personal data held by us — regardless of how that data was collected (for example, through our website forms, by email, or during the refund process).
Your rights include:
Access (Art. 15 GDPR) – Request a copy of all personal data we hold about you.
Rectification (Art. 16 GDPR) – Ask us to correct or update inaccurate information.
Erasure (“Right to be forgotten”, Art. 17 GDPR) – Request deletion of your data when legally permissible.
Restriction / Objection (Arts. 18–21 GDPR) – Ask us to limit processing or stop using your data.
Portability (Art. 20 GDPR) – Receive your data in a structured, machine-readable format.
🔒 Legal note:
Certain records (e.g. accounting or legal files) must be retained for statutory periods under German law (§ 147 AO, § 257 HGB). Such files will be deleted after the retention period expires.
How to Make a Request
Please email your request to our data protection team at:
If you are an existing client, you may also contact your usual representative at:
refund@germanypensionrefund.com
Your request will be forwarded internally to our privacy team.
Please include:
1) Your full name
2) The email address used during your refund process
3) A short description of your request (e.g. “Data deletion request”)
For security reasons, we may ask for additional identity verification before processing.
We will respond to all verified requests within 30 days.